Trust is a key component for high performing teams, And while trust is built in the smallest of moments, in this workshop, Aki will guide you through how empathy can have an ever-lasting effect on trust.

How arguments and conflicts, that have mostly destructive power, can be transformed into curiosity-driven conflicts. Curiosity is one key ingredient of empathy – really trying to understand other people’s viewpoints and their needs behind.

5 Key Learnings:
* Key elements of high performing team, from the study by Google (Project Aristotle)
* How trust can be built, in the smallest of moments.
* Understanding differences of a different kind of listening
* Nonviolent Communication
* How NVC can help in building trust

Socially complex knowledge work requires superior abilities for Focus, Creativity and Co-operation. Otherwise we might get caught in dysfunctional habitual patterns of mind. In this Laboratory of Mind we will explore the skills of mind that we need to develop in order to promote wellbeing and efficiency in our work-life. Drawing form psychology and contemplative traditions, we will find practical tools for enhancing our capacity to find Concentration, Clarity and Compassion in our demanding work and social relations.

We will tell the story of Finnair’s agile journey in digital service creation: what has happened when you implement agile development in a 96 years old company, how we have brought focus to our development, what kind of mistakes and learnings we have made and how this reflects to our stakeholders and development teams everyday work and feelings.Finnair has been lucky to have key people with a strong belief in agile development. Key-value in our presentation is to tell how we have given the space to our organization’s agile growth and building the trust between different business areas and development teams. The presentation will include stories about pain, frustration, happiness, good laughs and more.

Is agile transformation possible and can agile projects be successful in public sector? Yes, they can, but there are several pitfalls to avoid. In this talk we will share some of the things we have learnt from the public sector projects. Regardless of the domain, projects face similar challenges. We’ll also have some solutions or advice to these challenges.

What can Motown Records teach us about agility? Can it be that Berry Gordy adopted business agility decades before the Agile Manifesto was authored? What lessons can we learn from how Motown empowered a creative class to build the highest quality products in their market space? In this talk, we’ll explore the principles of agile in the context of Motown Records, and dig into the parallels between Berry Gordy’s approach to releasing music and software development. Attendees will learn more about what made Motown unique for its time and how the practices of the label can improve the software and products we build for our customers today.

Ensuring excellent overall quality dialogue
During this session you get to follow dialogue around the topic “Ensuring excellent overall quality from silos actually isn´t just that easy and fun”. In the fishbowl we will use Topaasia serious game, which is a discussion tool to generate dialogue and mutual understanding about difficult topics. Participants of the discussion:
Maaret Pyhäjärvi (Vaisala)
Sari Hildén (Posti)
Esko Hannula (Qentinel)
Samuli Kiviniemi (Sanoma)
Mika Kivi (OP)

Chronic hurrying, interruptions and hassle make work miserable. In theory, agile principles and practices tackle these issues. In practice, we need more Practice.

We’ve created this culture of hurry ourselves, and we can let it go.

For the past 8 years I’ve immersed myself in the science and practice of being human and the science is clear. Collaboration, learning and creativity are all dependent on people being present, well rested and in a slightly positive mood.

Hurrying is not only harmful for our health, it also destroys our working efficiency and especially effectiveness. And in the long term kills both people and companies.

Retrospectives help us reflect on the past, planning look into the future, but the only time we have to do the work is now. To continuously improve we need to create the space for learning not only in our processes, but also in ourselves.

​You know what an Agile organization is and why Business Agility is important. In reality, however, figuring out how to achieve Business Agility is a difficult process. Consequently, turning the largest Nordic company into an Agile organization is an immense challenge. Equinor (formerly Statoil) is present in more than 30 countries around the world, with 20.245 employees worldwide. This energy company with a proud history took its first step into Agile transformation in 2013. Five years later they learned transformation is not an event. It is a journey designed to achieve high impact at two levels – individual and organizational.Katarzyna will talk you through the S-Curve of product growth and how Design Thinking, Agile and Lean fit together in Equinor. You will also find out how to enable Business Agility, based on Equinor’s Agile@Scale model.This talk is addressed to Leaders and Executives, Coaches and anyone interested in Agile transformation efforts, failures and successes of the largest Nordic company.

Everyone is finally talking about diversity and inclusion in IT, but what can I personally do to make our industry more inclusive? We’ll be covering diversity and inclusion in organizational culture, recruitment and teamwork + we’re going to introduce you to a couple of excellent NGOs working in the field. We’ll digest this together in teams and you’ll walk away with your personal “Diversity and Inclusion Agent Game-Plan”.

If agility is not adopted to an organization’s culture and visible as a shared way of thinking and acting, it actually doesn’t exist.Lean and agile way of working is drawing more and more attention as an organizing model that enhances better customer orientation, fluency of work, faster value delivery and better competitiveness.

However, it’s very common that agility is only partially adopted in the organization – it touches only some parts of the organization, while rest follow different mindset. The organization uses many different organizing models at the same time. The agile teams’ release on demand and fast delivery capabilities are impaired by a hierarchical structure, slow decision making and rigid culture that don’t allow realizing the benefits of agility. Best value is gained when leaders and support functions, including human resource management, understand and adopt agility. Utilizing agility is a paradigm change that affects organizational structures, processes, people practices, strategy, and values as well as leadership and decision-making practices. So, what organization can do to adopt agility as a part of a culture? In this presentation, core organizational practices and values that support agility are presented. True agile culture is visible as no silos-mentality, autonomous teamwork, continuous learning, seeing employees as persons and not as resources, and agile strategy and values.

Public service is full of assumptions that hinder us to concentrate on adding value to citizens. Most used procedures to increase operational efficiency in fact decrease it. Public service needs to reinvent itself to answer the crowing expectations of citizens and solve the wicked problems of our times.

Women in Agile and Lean Leadership
{When women support each other, incredible things happen}

1. Lean In Agile (LIA) is a movement for women, by women and of women designed to amplify the voices, talents, and experiences of women within the Lean and Agile communities across the globe. As an international alliance, LIA connects women worldwide so that their experiences and expertise as Lean and Agile practitioners can be leveraged for these women to make a difference in the world for themselves and each other.
2. Spirals are enabling groups of women who come together to offer to the group and seek from the group. Lean In Agile vision is to enable local communities to form and sustain these powerful groups across the globe. Natural leaders emerge from these groups supported by Spirals
3. LIA100 is an initiative of Lean In Agile, to celebrate and share the journeys of phenomenal women in Lean and Agile spaces across the globe. Women often do not tell their own stories. This initiative identifies and brings the best stories to the community to amplify the voices of women

Public Service Media (PSM) are in the eye of the storm: content and platform proliferation, competition from global tech giants, a crisis of trust, funding cuts, and political polarization. These issues all threaten the role PSM plays in a healthy society. As a result, PSM needs to be closer to their audiences than ever before: listening, learning, and adapting and improving its content and services. Whilst PSM tend to suffer extremes of legacy structures and processes, the public value mindset carries a huge potential for innovation, creativity, and an openness to change.At the EBU we have a unique macro European view, so I’ll be talking about how PSM is using agile methods and approaches as enablers for digital transformation.

We will tell the story of Finnair’s agile journey in digital service creation: what has happened when you implement agile development in a 96 years old company, how we have brought focus to our development, what kind of mistakes and learnings we have made and how this reflects to our stakeholders and development teams everyday work and feelings.Finnair has been lucky to have key people with a strong belief in agile development. Key-value in our presentation is to tell how we have given the space to our organization’s agile growth and building the trust between different business areas and development teams. The presentation will include stories about pain, frustration, happiness, good laughs and more.